Contact
Questions, corrections, suggestions or cooperation enquiries - this page explains how to reach the team behind this independent Hot Hot Fruit information site, and just as importantly, who not to contact about what.
hello@hothotfruitgames.co.za
📍 Postal address
12 Keyes Ave, Rosebank, Johannesburg, 2196, South Africa
What We Can Help With
- Content corrections - found an outdated RTP figure, a stale bet limit or a broken link? Tell us the page and the detail; factual accuracy is the whole point of this site.
- Review requests - suggest a Spina Zonke slot or SA-facing game you'd like covered.
- Clarifications - if something in our guides is unclear, we'd rather rewrite it than have you guess.
- Writer applications - see the Our Authors page for what we look for, then introduce yourself by email.
- Partnerships - media and research collaborations are welcome; commercial proposals are considered case by case and never influence our ratings.
- Privacy requests - access, correction or deletion of your personal data, as described in our Privacy Policy.
What We Cannot Help With
This matters, so it's stated plainly. We are an editorial site, not an operator. We have no accounts, wallets, bets or deposits. Contacting us about any of the following will only cost you time - contact the right party instead:
- Account, login or verification issues (Hollywoodbets, Betway or any other bookmaker) → contact that operator's own support directly.
- Deposits, withdrawals and payouts → your operator's finance team. No third party can unblock these faster.
- Bonus and promotion disputes → the operator's support, or their regulator if unresolved.
- Self-exclusion or gambling-harm concerns → see our Responsible Gaming page for free South African support services that are properly equipped to help.
Response Times
We're a small editorial team, not a call centre. Typical turnaround:
- Factual corrections: reviewed within 3–5 working days; verified fixes usually go live within a week.
- General questions: 5–10 working days.
- Privacy requests: answered within 30 days, as set out in our Privacy Policy.
Please write in English or a South African language, include the page URL you're writing about, and one subject per email - it genuinely speeds things up.
A Note on Honesty
Some sites treat contact pages as a formality. We'd rather set expectations: every correction that checks out gets credited and fixed, every criticism gets read even when we disagree with it, and no email you send us gets sold, traded or added to a list. The Terms and Conditions describe the legal side of using this site.
Thandi has covered the iGaming beat since 2021, with a particular weakness for classic fruit machines and everything in the Spina Zonke line-up. Every game she reviews gets a full demo session first, then real-money testing at licensed South African operators, bankroll logs included.